Refund Policy

Last updated: 10 October 2026

We want you to be happy with PDF-I-LOVE Pro. This policy explains how refunds and cancellations work.

14-day refund

If you ask within 14 days of your first payment for a Pro plan, monthly or yearly, we refund the full amount. You don’t need to give a reason.

Renewals

Renewal payments are not normally refunded, because you can cancel at any time before a renewal. If you were charged for a yearly renewal you didn’t mean to keep, ask within 14 days of that renewal and we will refund it.

Cancelling

Cancel online at any time from the link in your receipt email or your account. You keep Pro until the end of the period you paid for and are not charged again.

How to ask for a refund

Our orders are handled by our reseller Paddle.com, the merchant of record. Ask Paddle for a refund through the link in your receipt email (or at paddle.net), or use our contact form and we will arrange it. Refunds go back to the original payment method, usually within 5–10 working days.

App Store and Google Play

If you bought Pro in the mobile app, the payment was taken by Apple or Google, and refunds follow their rules. Request one from Apple at reportaproblem.apple.com or from Google Play’s order history.

Your legal rights

This policy adds to, and does not reduce, any rights you have as a consumer under the law of your country.